Frequently Asked Questions

Yes. You receive a digital certificate after you complete the required lessons and pass the final assessment.

If your name needs correction, write to support within 14 days of issuance and we’ll re-generate it at no cost.

You get 12 months of access to all lessons, downloads, and updates from the date of purchase.

If we publish improvements (new lessons, clearer demos, updated templates), your dashboard reflects the latest version during your access period.

Yes. Lessons are on-demand and designed for flexible study.

Most learners progress smoothly with 2–4 hours per week. If your plan includes live Q&A, recordings are added when possible.

A practical starter kit includes: floral shears, ribbon scissors, floral tape, wire (22–28 gauge), a glue gun, and a bucket or tall vase.

You can begin with supermarket flowers for practice. Each module includes a shopping list and a “substitutions” note (so you don’t get stuck if a flower is out of season).

Yes. You can request a refund within 7 days of purchase if you have not completed more than 20% of the course.

Refunds are processed back to the original payment method. If you’re unsure whether you qualify, open the support form and we’ll confirm quickly.

Self-paced tracks have no deadlines. You can move through the modules whenever you like during your access period.

If your plan includes a cohort challenge, we provide optional checkpoints for momentum, but you can still submit work later.

We aim to make learning accessible: captions for core videos, readable color contrast, and keyboard-friendly interactions on major pages.

If you need an accommodation (captions priority, transcript format, alternative files), open the support form and describe what works best for you.

Access is licensed to one learner and can’t be shared. Downloaded PDFs are for your personal learning use and may not be redistributed.

If you’d like to learn together, you can purchase an additional seat (or request a group option via support).

We send reminders before live sessions, and replays are added when available.

If we can’t share a replay (for example, due to guest restrictions), you’ll receive a written summary and the same assignments so you can still progress.

Yes, depending on your plan. Portfolio feedback is provided via rubric-based reviews (composition, mechanics, color harmony, and photography basics).

Business support includes pricing logic, inquiry workflows, proposal structure, and client communication templates you can adapt.