Terms of Service

These Terms govern your use of Floristry Courses, including purchases, course access, acceptable use, and limitations of liability.

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1. Acceptance

By accessing, browsing, or purchasing any course, you agree to be bound by these Terms and our posted policies. If you do not agree, do not use the site or purchase content.

You represent that you are at least the age of majority in your jurisdiction, or that you have the consent of a parent/guardian.

2. Payments

Payments are processed at the time of purchase. Prices are shown in the currency displayed at checkout. Taxes may apply based on your billing address and local requirements.

2.1 Billing information

You agree to provide current, complete, and accurate purchase and account information. You authorize us (and our payment processors) to charge the payment method you provide for the amount shown at checkout.

2.2 Discounts and promotions

Promotions may be time-limited and subject to eligibility requirements. Unless stated otherwise, discounts do not apply retroactively to prior purchases.

3. Access

Course access is personal and non-transferable. You may not share login credentials, resell access, or provide the content to others (including by screen recording, file sharing, or reposting).

3.1 Availability

We aim for reliable service, but access may be interrupted due to maintenance, outages, updates, or factors beyond our control. We may modify, replace, or discontinue content features to improve the experience or comply with legal obligations.

3.2 Violations

We may restrict or terminate access if we believe you violated these Terms, engaged in fraud, or used the platform in a way that risks harm to others, our service, or intellectual property.

4. Refunds

If you are not satisfied, you may request a full refund within 7 days of purchase, provided less than 20% of the course material has been consumed (measured by lesson completion or playback progress where applicable).

4.1 How to request a refund

  • Send your request using the contact details in the Contact section.
  • Include the email used at checkout and your order reference if available.
  • We may ask for clarification to validate eligibility.

4.2 Refund timing

Approved refunds are issued to the original payment method. Processing times may vary by bank or card issuer.

5. Acceptable Use

You agree to use the platform responsibly and lawfully. You must not:

  • Share, redistribute, upload, publish, or sell course materials without authorization.
  • Attempt to bypass paywalls, license checks, access controls, or content protection.
  • Use automated scraping, crawlers, or bots that degrade performance or collect data without permission.
  • Harass, threaten, or impersonate others, or post unlawful, hateful, or abusive content in community areas.
  • Introduce malware, attempt unauthorized access, or interfere with the service’s operation.

We may investigate suspected abuse and cooperate with law enforcement where required.

6. Liability

To the maximum extent permitted by law, the courses and content are provided “as is” and “as available” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

To the extent permitted by law, our aggregate liability for any claim related to a course is limited to the amount you paid for the affected course. We are not liable for indirect, incidental, consequential, special, or punitive damages, or for lost profits, data, or goodwill.

7. Changes

We may update these Terms from time to time. If changes are material, we will take reasonable steps to provide notice (for example, by posting an update on this page). Continued use after changes become effective means you accept the revised Terms.

8. Contact

Questions about these Terms or refund requests:

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